We Are Standing By to Assist Your Educational Institution
Adopting new administrative technology or coordinating a major physical ID card printing order for thousands of students can feel daunting without reliable human support. At Khulna Design & Print, we pride ourselves on delivering the most responsive, patient, and knowledgeable customer service in the educational sector. When you reach out to our School Management Software Support & Helpline Bangladesh, you are connected directly with experienced technical coordinators who understand the day-to-day realities of Bangladeshi school administration.
Whether you need assistance importing your student roster from an Excel sheet, have questions regarding NCTB grading setup, wish to request physical PVC card and lanyard samples, or need an urgent reprint batch, our dedicated support team is available six days a week via phone, WhatsApp, email, and live video assistance.
Multiple Channels to Connect with Our Team
We provide diverse communication channels so school administrators and teachers can connect through the medium most convenient for them:
- Dedicated Telephone Helpline: Call our direct customer assistance lines (
+880 1711-000000/+880 1911-000000) for instantaneous phone guidance on software operations or printing orders. - Instant WhatsApp Business Support: Message our official WhatsApp desk for rapid screenshot sharing, instant error resolution, and digital design proof reviews.
- Onboarding Video Screen Share: Need step-by-step guidance? Our technical staff can schedule a remote Google Meet or AnyDesk session to walk your staff through the system.
- Complimentary Physical Sample Box: Principals and committee heads can request a free sample kit containing genuine CR80 PVC cards, holographic overlays, and printed satin lanyards dispatched to your school.
- Corporate Office Visits: Visit our main administrative and printing complex in Khulna to discuss high-volume institutional contracts or regional school group deployments.
💡 Infographic: Our Multi-Tiered Support Protocol
- Tier 1 — Instant Helpline (< 5 Mins): Telephone and WhatsApp assistance for login, attendance, and basic portal operations.
- Tier 2 — Technical Desk (< 2 Hours): Database imports, custom NCTB marksheet template configurations, and SMS gateway issues.
- Tier 3 — Factory Print Coordination: Direct liaison with print press managers for expedited manufacturing and nationwide courier dispatch.
Direct Contact Directory & Operating Hours
Keep these contact coordinates on hand for prompt assistance throughout the academic session:
| Department / Service | Direct Contact Channel | Operating Hours |
|---|---|---|
| School Onboarding & Software Support | helpline@khulnaprint.com / +880 1711-000000 | Saturday – Thursday: 9:00 AM – 8:00 PM |
| Physical ID Card & Lanyard Printing | orders@khulnaprint.com / WhatsApp Desk | Saturday – Thursday: 8:30 AM – 9:00 PM |
| Urgent Exam & SMS Gateway Desk | urgent@khulnaprint.com / Emergency Helpline | 7 Days a Week: 7:00 AM – 10:00 PM |
| Head Office & Factory Address | Khulna Design & Print, Main Commercial Hub, Khulna | Saturday – Thursday: 9:30 AM – 6:30 PM |
Video Guide: How Our Onboarding Support Helps You Succeed
Watch how our support specialists walk new school administrators through account activation, student import, and first-day digital operations:
Experience Caring, Professional Support Today
You never have to navigate school modernization alone. Our team is committed to standing beside your teachers and administrative staff every day. Trust the School Management Software Support & Helpline Bangladesh that genuinely values your school's success.
Get in touch with us right now. Register your school online or call our helpline to speak with a technology advisor.